Message from CEO
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| Compass Claims |
Message from the CEO: Jim Erwin Compass Claims Service, Inc has grown over the past 15 years from a small “mom & pop” claims service to a national entity with over 550 Compass trained employees and National Headquarters in Prescott, AZ. We grew our firm at the request of our customers who enjoyed and profited from our “High Tech-High Touch” methodology, which resulted in tremendous feedback from Policyholders regarding our speed and courtesy. Over time, we refined our propriety technology and training methods to enhance our original model making it hard for prospective customers to believe the time and revenue we can save them. What I hear when I speak to many Industry professionals is that “everyone tells me they can save us money and do a good job.” They wonder what Two of our key differentiations are logistics and specialization. We have over 550 exclusive representatives across the nation and we specialize in property losses only. If we used the same old methods our competitors use, our results would be the same. Different methods = better results. · We have a verifiable turnaround of 4-5 days from receipt of claim to completion. · We call the insured immediately upon receiving an assignment and also the Agent to let them know we are “on the case.” · We have a national pricing program where you pay the same low fee for our services, in San Francisco as you would in Minnetonka, Minnesota and that includes all photographs and mileage. · We survey each Insured to receive feedback on our services and have consistently scored 95% or higher in satisfaction ratings. It is my proud observation that Compass is the finest claims service in the country, and we will exceed your expectations. Reach out to me directly and I will respond…CEO@CompassClaims.com Jim Erwin |
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